September 17th, 2019
AIHP Regional Meeting
This past week, AIHP hosted our second Regional Meet-Up of the year in Fredericksburg, Virginia in partnership with Airbnb and Hotel Tonight. In collaboration with our annual Knowledge Sharing Summit, AIHP will continue to provide opportunities at the local and regional level to discuss important industry topics.
AIHP will be hosting one additional Regional Meet-Up this year in Northern California tentatively scheduled for Tuesday, December 17th.
About the Regional Meet-Ups
These Regional Meet-Ups provided excellent opportunities for attendees to network with other industry professionals and to discuss important industry topics
Highlights of the Day
Rob Fulton, CEO talked about AIHP’s role in supporting innkeepers, hoteliers, property managers, lodging hosts, and travel-related business professionals, all with a common purpose: providing the traveling public with a higher standard of hospitality.
The Regional Meet-Up is an example of how AIHP provides our members with a variety of education, resources and how we advocate for our industries best interests in an ever-changing landscape.
Jori Goodman – Strategic Partnerships Manager, Hotel Tonight and Raphael Weill – Senior Partnerships Manager, talked about how Airbnb/Hotel Tonight’s program for independent lodging and hotels works, we learned about Airbnb’s integration with Hotel Tonight and what to expect in the coming year?
There was ample time for attendees to interact and ask questions of the Airbnb/Hotel Tonight teams. We also hosted a robust dialogue between a panel of industry experts, the attendees and the Airbnb/Hotel Tonight on how independent lodging and hotels be effective and successful on the platforms and addressing the types of changes we would like to see on the Airbnb/Hotel Tonight platforms.
Wynn Salisch, Owner of Casablanca Ventures, presented a session on credit card processing and how to better secure your data infrastructure to prevent costly breaches; how to protect one’s personal data in the wake of breach after breach; how to deal with the dangers of ransomware; and what attendees can do now to protect their business, customers, family and themselves from hackers, phishers, extortionists, and other cyber miscreants.
What’s New in the Industry. What are Guests Looking for from an Experience Perspective?
We hosted a panel discussion with industry experts, Amanda Stultz with Sitronu Bath Products, Tyann Marcink with Touch Stay, E. Scot Fuller-Beatty with ThinkReservations and Ann Marie with Q4 Launch to talk about what guests are looking for in their experiences when they stay at your property.
There was quite a bit of discussion about how to be a “Green” property and in particular what our properties are doing to reduce plastic use in water bottles etc.… Tyann, from Touch Stay, gave great insight into ROE. “Return on Experience.”
5 Strategies to Drive Last Minute Bookings was presented by Ann Marie with Q4 Launch
Understanding Yield Management Strategies was presented by E. Scot Fuller-Beatty – The Chadwick Bed & Breakfast/ThinkReservations
We hosted a “Mini-Marketplace” as a part of the Regional Meet-Up where attendees had an opportunity to interact with industry partners that showcased their amazing products and services available to hospitality professionals.
What to Expect
With the changing landscape of our industry, AIHP is at the forefront in advocating for you, whether leading from the front or working with our allied partners and other associations to address the challenges that our industry faces.
We are working with all the major players to ensure your concerns are addressed, and, at the same time, explore and act on any opportunities to reach new groups of travelers looking for independent lodging options. Our inclusive approach to always partnering if, when and where it makes sense will continue to be part of the Board’s and AIHP’s ongoing mission.
Just a few weeks ago we launched a new website MYAIHP.ORG. The new website has great online tools for AIHP to better manage membership, more effectively communicate “hospitality-related” news, share important educational content, and provide new benefits to members.
Myahip.org showcases an evolution of our industry and of the continued evolution of AIHP as the association that represents independent hospitality professionals. Just as our industry is changing and evolving, so is AIHP. The two words that I always associate with us are Inclusiveness and Collaboration.
Collectively we are a Community.